At Toyota Motor Italia, we implemented an integrated development journey focused on both individuals and teams, designed to strengthen collaboration, enhance the quality of relationships, and improve organizational effectiveness.
The work began with individual awareness (style, communication, and impact on others) and evolved into a team-level lever, valuing differences while reducing misunderstandings and automatic reactions.
Teams also developed the ability to read their own internal and cross-functional dynamics, moving from observation to action.
The integrated approach, centered on both people and teams, generated an impact that goes beyond the boundaries of individual work groups and opened the way to analyzing relationships with other company teams. It strengthened awareness, shared responsibility, and the ability to address dynamics before they turn into obstacles.
